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Frequently Asked Questions (FAQs)
What areas in Melbourne do you service?
We provide commercial cleaning services in all Melbourne suburbs. Our team is equipped to handle jobs in various locations, ensuring consistency and reliability in our service delivery.
Are your cleaning products safe for sensitive environments?
Yes, our cleaning products are safe and suitable for sensitive environments, including medical facilities and offices with high safety standards. We only use non-toxic, eco-friendly cleaning solutions.
How do you ensure the reliability of your cleaning staff?
All our cleaners undergo thorough background checks, training, and ongoing performance evaluations to ensure that they meet our high standards of reliability and professionalism.
Can you provide cleaning services outside of regular business hours?
Yes, we offer flexible cleaning schedules to ensure that your business is cleaned at the most convenient time.
What measures do you take to ensure quality control?
We have strict quality control procedures in place, including regular site inspections and feedback loops with our clients to ensure that our services meet the highest standards.
Do you offer one-time cleaning services or only ongoing contracts?
We offer both one-time cleaning services and ongoing cleaning contracts, depending on your specific needs.
How do you handle confidential information during cleaning?
We respect the confidentiality of all our clients and take measures to protect sensitive information, including ensuring that our staff follows strict confidentiality protocols.
What is your protocol for handling hazardous materials?
Our team is trained to handle hazardous materials safely. We follow all safety regulations and guidelines to ensure the proper disposal and handling of hazardous waste.
How can we request a customised cleaning quote?
You can easily request a customised cleaning quote by contacting us directly via our website or by phone at 1300 813 066. We’ll assess your needs and provide a tailored quote based on your requirements.